Payments

  1. January to December
    • To confirm the reservation a 50% of the total value has to be payed through a bank deposit, to a current account indicated by Pousada Ouro Sobre Azul 2.
    • The remaining 50% have to be payed within 48 hours before arrival.

  2. New Year’s Eve and Carnival
    • To confirm the reservation a 100% of the total value has to be payed through a bank deposit to a current account indicated by Pousada Ouro Sobre Azul 2.

Cancelation Policy

  1. January to December
    • Cancelling up to fifteen days before date of arrival, the guest will receive the deposit refund, being charged 10% of the amount payed.
    • Cancelling fifteen days up to 48 hours before date of arrival, the guest will receive the deposit refund, being charged 50% on the total reservation value.
    • Cancelling less than 48 hours before date of arrival, the guest will be charged with the total value of the reservation payment.

  2. New Year’s Eve and Carnival Packages
    • Cancelling 30 days before date of arrival, the guest will receive the deposit refund, being charged 10% of the reservation total amount
    • Cancelling 30 to 20 days before date of arrival, the guest will receive the deposit refund, being charged 50% of the reservation total amount.
    • Cancelling less than 20 days before date of arrival, the total value of the reservation will be charged.

In case of ‘no show’ or early departure, the reservation will be fully charged.